DEMOKIT-LG2 Renesas Electronics America, DEMOKIT-LG2 Datasheet - Page 59

• Manufacturer Part Number: DEMOKIT-LG2
• Description: KIT DEMO 78K0 LG2 UPD78F0397
• Manufacturer: Renesas Electronics America

Specifications of DEMOKIT-LG2

• Lead Free Status / RoHS Status: Lead free / RoHS Compliant

DemoKit-LG2 User’s Manual
8. TROUBLESHOOTING
Table 17. Recommended Actions to Correct Problems
Problem
Faulty Plug and Play recognition
during driver installation
The driver file cannot be found in
the specified location.
"USB Serial Port" or "USB High
Speed Serial Converter" are not
displayed; alternatively, they are
displayed but prefixed with an
exclamation mark (!) or ×.
When the DemoKit is connected
with a host computer, the "Add
New Hardware Wizard" screen is
displayed.
Communication with the DemoKit-
LG2 board is disabled.
Cause
The USB connector may not be inserted
normally into the USB port of the
personal computer.
T
may not be installed correctly.
The USB connector may not be inserted
normally into the USB port of the
personal computer.
The driver may not be installed correctly.
The device may not be recognized (in the
case of connection with the USB hub)
If the USB connector of this product is
not inserted into the USB port used at the
installation time but into another USB
port, then this product may be recognized
as a new hardware item.
The driver may not be installed correctly.
The communications port selected in the
Port box on the Standard tab of the
Device Setup box may not be set
correctly.
The DemoKit-LG2 board is operating in
normal mode.
The PRM file selected on the Standard
tab of the Device Setup box may be
incorrect.
The setting of Supply oscillator on the
Standard tab of the Device Setup box
may be incorrect.
he FPL3 flash programming software
Recommended Action
Verify that the USB connector is inserted
fully into the host’s USB port.
Alternatively, disconnect the USB
connector, and then re-insert it after a
while.
Install the software again by referring to
Section 5.2, “Software Installation.”
Check that the USB connector is inserted
fully into the host computer’s USB port.
Alternatively, disconnect the USB
connector from the USB port and then re-
insert it again after a while.
1. When this product is connected to the
2. On the Device Manager, execute a
3. Install the driver again.
Disconnect the USB connector and then
re-insert it again.
Connect the USB connector to another
port of the USB hub.
If the same symptom occurs, do not use
the USB hub, but directly connect the
connector to the USB port of the personal
computer.
Install the driver as described in Section
5.2.4, “USB Driver Installation.”
Verify that the USB serial port and high-
speed serial converter were installed
correctly, as described in Section 5.2.4,
“USB Driver Installation.”
Set the port using the Device Manager.
Set the board to flash programming mode
by setting SW1 switch S1 to ON.
Use the PRM file that matches the target
device. For information about the PRM
file, refer to Section 7, “How to Use the
FPL3 Flash Programming Software.”
Make a correct setting according to the
specifications of the target device.
host computer, right-click the driver
prefixed with an exclamation mark (!)
or × and then click Erase.
Hardware Modification Scan.
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