ATSAM3S-EK2 Atmel, ATSAM3S-EK2 Datasheet - Page 11

• Manufacturer Part Number: ATSAM3S-EK2
• Description: Development Boards & Kits - ARM EVAL KIT SAM3S8 & SAM3SD8 series
• Manufacturer: Atmel

Specifications of ATSAM3S-EK2

• Rohs: yes
• Product: Development Boards
• Tool Is For Evaluation Of: SAM3SD8
• Core: ARM
• Interface Type: UART
• Description/function: This kit lets designers quickly evaluate and develop code for applications running on Atmel SAM3S microcontrollers.
• Processor Series: SAM3S
• Factory Pack Quantity: 1

Customer Satisfaction Program
Atmel Strategy to Achieve Customer Satisfaction
Since its inception, Atmel
has prided itself on providing outstanding service to its customers. Customer service teams
®
have always been in existence in all areas throughout the company including wafer fabs and final test areas. Atmel has an
outstanding track record in customer service and has historically been recognized with service awards from many of
its major customers.
The root of this success is a well-defined Customer Satisfaction Program with the objective of achieving preferred supplier
status for its top global customers without diminishing its focus on serving its entire customer base. Many of these top
global customers impose the most stringent requirements in the industry. Many improvements made to achieve preferred
supplier status at a particular customer have been applied across all sites to benefit all Atmel customers.
Following is a model of the Atmel Customer Satisfaction Program:
Proactive Region
Reactive Region
Atmel
Quality Champions and Customer Satisfaction Teams
Atmel assigns cross-functional customer teams for all strategic customers. Typically, these teams include the account
manager, marketing manager or director from the primary Atmel business unit, sales manager, and a quality champion
from the Quality and Reliability organization.
The overall objective of each customer satisfaction team is to proactively engage with their assigned customer and
achieve preferred supplier status for Atmel. Atmel believes that if we meet the needs of our customers, we will achieve
their loyalty and provide a mutually beneficial business impact. Teams set specific annual goals to meet the overall
objective. This proactive approach requires frequent communication and formal customer feedback.
Based on customer input, the teams develop an action plan with short-term and long-term objectives that are set to
specifically address customer needs. However, each team is given the flexibility to use whatever processes and methods
are most desirable to their assigned customer.
Atmel Quality Handbook
11