X4K-Z1U-00011-A1 Digi International, X4K-Z1U-00011-A1 Datasheet - Page 60

• Manufacturer Part Number: X4K-Z1U-00011-A1
• Description: IDIGI GATEWAY DEV KIT ZIGBEE
• Manufacturer: Digi International
• Series: IDigi®r
• Type: Transceiver, Z-Waver

Specifications of X4K-Z1U-00011-A1

• Frequency: 2.4GHz
• Lead Free Status / Rohs Status: Lead free / RoHS Compliant
• For Use With/related Products: ConnectPort® X4
• Other names: 602-1209

Appendix A: Troubleshooting
XBee
Is the ASSC LED solid green?
Is the ASSC LED blinking green?
iDigi Gateway Development Kit Getting Started Guide
®
If the ASSC LED is solid green on the XBee Sensor, XBee Smart Plug, or XBee Wall Router, it
indicates that the XBee device is waiting to join a network, but has been unable to do so (once it
joins it will blink its ASSC LED). This condition may mean one of two things; the ConnectPort X4
is turned off, or the XBee device is out of range of the ConnectPort X4.
To troubleshoot this problem, move the XBee device closer to the ConnectPort X4 and/or
ensure that the XBee device is turned on.
The XBee Sensor, XBee Smart Plug, or XBee Wall Router will blink their ASSC LED when they are
attached to a ZigBee network. If the XBee device has a blinking ASSC LED, but the device does
not appear in the list of XBee devices connected to the ConnectPort X4, then the XBee device
has either connected to the wrong ZigBee network, or the ConnectPort X4 simply needs to
rediscover the list of its attached XBee devices.
To troubleshoot this problem, first try clicking the Discover XBee Devices button on the
ConnectPort X4's XBee Network page as described on page 30. If this is unsuccessful, move the
XBee device closer to the ConnectPort X4 (and if possible configure the devices on the other
XBee network to block network joins).
Once the XBee device has been moved closer to the ConnectPort X4, factory reset the XBee
device (in order to force the XBee device to go through its XBee network discovery phase again).
To factory reset an XBee device, simply press the reset button on the side of the unit 4 times (at
a rate of 2 times per second). Once this is done, the XBee device should connect to the
ConnectPort X4's XBee network, and then show up in its list of attached XBee devices (as
described on page 30).
If this fixes the problem, return to the “Step 5: Create your first iDigi Dia Project” section and
proceed with Step 12 on page 30.
If your devices still are not appearing in the XBee devices list, please contact Digi’s Technical
Support (see Contact Information on page 3).
devices fail to join the ConnectPort X4’s XBee
®
network
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